Warranty Period and Coverage: The organization provides a 3-month warranty on refurbished devices. The warranty covers technical defects related to the internal components of the device.
Exclusions: The warranty does not cover damage resulting from misuse, accidents, or improper handling.
How to Submit a Warranty Service Request: To request warranty service, the customer must contact the organization by submitting a support ticket through the website’s contact form and attaching the purchase invoice along with a description of the issue.
Response and Resolution Time: The organization will respond to the request, determine the available resolution options, and begin the required maintenance within a period not exceeding 7 days from the date the request is submitted.
